FAQ

What is the Piano Hero App?

It is the first fully-integrated Augmented Reality (AR) App that enables you to play your favourite songs on a piano.

What do I need for using Piano Hero – AR Learning App?

For the Real-Piano-Game-Mode, you only need a compatible mobile phone and a Piano or Electric-Keyboard. Due to high demand, we have integrated a Screen-Piano-Game-Mode so that you don’t even need any physical Piano to enjoy playing your favourite song.

What is Augmented Reality?

Augmented Reality is an enhanced version of the physical world that is achieved through the use of digital visual elements. Pokémon Go is one of the originators of AR mobile games and has reached 500 million downloads in one year.
Are you curious about AR, VR, MR ? Find out more in the following Playano article:
https://playanoedu.com/what-is-extended-reality/

What do I need for using Piano Hero – AR Learning App?

For the Real-Piano-Game-Mode, you only need a compatible mobile phone and a Piano or Electric-Keyboard. Due to high demand, we have integrated a Screen-Piano-Game-Mode so that you don’t even need any physical Piano to enjoy playing your favourite song.

I don’t have a Piano/ Keyboard, can I still use Piano Hero – AR Learning App?

Good news for all the users without a Piano or Electric-Keyboard: Piano Hero has integrated a Screen-Piano-Game-Mode for which you neither need a Piano nor an Electric-Keyboard. For people who would like to purchase a Piano/ Keyboard, please feel free to approach our support team at support@playanoedu.com for further information.

How do I learn to play the Piano with the Piano Hero App?

The concept of the Piano Hero App is very intuitive: The Píano Hero – AR Learning App converts music sheet notations into little tiles which fall down towards your instrument, indicating where to press. Hence, you don’t require any old-fashioned music sheets anymore.

Why is it an EdTech (Educational Technology) App?

We constantly work on bringing every single music sheet notation component onto our engine. Soon, we will cover 100 % of any information in a traditional note sheet: 1) Key Signature, 2) Time Signature, 3) Tempo, 4) Note Duration, 5) Note Dynamics (Velocity), 6) Pedal, 7) Chords detection, 8) Finger Guidance. That means you won’t ever need music sheets again.

Is Piano Hero – AR Learning App for free?

Yes, Piano Hero offers free songs including Pop, Classical and Playano Original songs. Several songs are available to be played for free. We also produced Playano Originals to make Classical songs more exciting. However, Pop-songs require an In-App purchase as Playano due to licensing requirements.

How much does a subscription cost?

Currently, we do not offer subscriptions. However, we might offer that shortly.

How often does Playano update the song list?

Piano Hero is constantly updating the song database by adding new contemporary and Self-composed/ Remixed songs. For more information, subscribe to our newsletter or social media to get the latest update so that you don’t miss out on playing our newest songs.

Why can’t I upload my own songs?

Quality control is an important part of maintaining the platform. As we require each song to have a perfect sync with an original song, we have a specific and time-costly process to make that happen.

I am having some technical issues. How can I solve that?

We apologize for any technical issues. Please send us an email to support@playanoedu.com for support.

I had issues with my purchase. What shall I do now?

Please send us a detailed email to support@playanoedu.com including a screenshot of the issue as well as your profile page inside of the app. This allows us to track the issue.